Tickets

Ticket Management

Keep track of all orders — from inquiry to completion, with a full audit trail.

[Screenshot: Ticket Management]

Kanban Board

Visualize the status of all tickets at a glance.

Priorities & Assignment

Set priorities and assign tickets to the right people.

Comments & Attachments

Communicate directly on the ticket with file attachments.

Technician Reports

Automatic report generation from ticket data.

Status Workflow

Define custom status transitions for your workflow. Every ticket follows a traceable lifecycle.

[Screenshot: Status Workflow]

Linked to Bookings

Link tickets to existing bookings and customers for full traceability.

[Screenshot: Linked to Bookings]

Archiving & Search

Completed tickets are archived and remain searchable. Filter options by status, priority and time period.

[Screenshot: Archiving & Search]

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