Tickets
Ticket Management
Keep track of all orders — from inquiry to completion, with a full audit trail.
[Screenshot: Ticket Management]
Kanban Board
Visualize the status of all tickets at a glance.
Priorities & Assignment
Set priorities and assign tickets to the right people.
Comments & Attachments
Communicate directly on the ticket with file attachments.
Technician Reports
Automatic report generation from ticket data.
Status Workflow
Define custom status transitions for your workflow. Every ticket follows a traceable lifecycle.
[Screenshot: Status Workflow]
Linked to Bookings
Link tickets to existing bookings and customers for full traceability.
[Screenshot: Linked to Bookings]
Archiving & Search
Completed tickets are archived and remain searchable. Filter options by status, priority and time period.
[Screenshot: Archiving & Search]
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